Privacy Policy

1. Introduction

At Springcontacts.com, we want to provide the best possible experience today, tomorrow, and in the future.

Your privacy and the security of your personal data is, and will always be, extremely important to us. Within this privacy policy we explain how and why we gather, store, share and use your personal data – as well as outline the controls and choices you have around when and how you choose to share your personal data.

That is our objective, and this Privacy Policy will explain exactly what we mean in further detail below.

2. About this Policy

This Policy sets out the essential details relating to your privacy and personal data relationship with Springcontacts.com. The terms governing your use of Springcontacts.com are defined in our Terms of Service.  From time to time, we may develop new or offer additional services. If the introduction of these new or additional services results in a change to the way we collect or process your personal data we will provide more information and additional terms or policies. Unless stated otherwise when we introduce these new or additional services, they will be subject to this Policy.

The aim of this Policy is to:

• Ensure that you understand what personal data we collect about you, the reasons why we collect and use it, and who we share it with.
• Explain the way we use the personal data that you share with us in order to give you a great experience when you are using Springcontacts.com.
• Explain your rights and choices in relation to the personal data we collect and process about you and how we will protect your privacy.

We hope this helps you to understand our privacy commitments to you. If you do not agree with the content of this Policy, then please remember it is your choice whether you want to use Springcontacts.com.

3. Your Rights and Your Preferences:

You may be aware that a new European Union law, called the General Data Protection Regulation or “GDPR” gives certain rights to individuals in relation to their personal data. Accordingly, we have implemented additional transparency and access controls in our Privacy Policy and GDPR settings to help users take advantage of those rights. 

As available and except as limited under applicable law, the rights afforded to individuals are:

• Right of Access – the right to be informed of and request access to the personal data we process about you;
• Right to Rectification – the right to request that we amend or update your personal data where it is inaccurate or incomplete;
• Right to Erasure – the right to request that we delete your personal data;
• Right to Restrict – the right to request that we temporarily or permanently stop processing all or some of your personal data;
• Right to Object –
  the right, at any time, to object to us processing your personal data on grounds relating to your particular situation;
  the right to object to your personal data being processed for direct marketing purposes;
• Right to Data Portability – the right to request a copy of your personal data in electronic format and the right to transmit that personal data for use in another party’s service;
• Right not to be subject to Automated Decision-making – the right to not be subject to a decision based solely on automated decision making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect.

In order to enable you to exercise these rights with ease and to record your preferences in relation to how Springcontacts.com uses your personal data, we provide you with access to GDPR Settings via your Account  and in the main site footer which: 

• Allow you to control some of the categories of personal data we process about you,
• Enables you to access your personal data via a ‘Data Portability’ section which allows you to download your GDPR requests, personal data, saved addresses, and orders placed.

The GDPR Settings put you in control of how Springcontacts.com processes your personal data. If we send you electronic marketing messages based on your consent or as otherwise permitted by applicable law, you may, at any time, respectively withdraw such consent or declare your objection (“opt-out”) at no cost. The electronic marketing messages you receive from Springcontacts.com (e.g. those sent via email) also will also include an opt-out mechanism within the message itself (e.g. an unsubscribe link in the emails we send to you).

If you have any questions about your privacy, your rights, or how to exercise them, please Contact Us here. We will respond to your request within a reasonable period of time upon verification of your identity. You may also contact and may file a complaint with the Swedish Data Protection Authority (Datainspektionen) or your local Data Protection Authority.

4. How Do We Collect Your Personal Data?

When you access our site, and/or register a for Springcontacts.com account, we collect certain personal data so you can use Springcontacts.com effectively.  Data such as your email address, birth date, address, and country, enables us to provide you with additional features/functionality.  From time to time, you also may also provide us with additional personal data or give us your permission to collect additional personal data (e.g. to provide you with more features or functionality).

We may receive personal data about you and your activity from third parties, including advertisers and partners we work with.

We use anonymized and aggregated information for purposes that include testing our order processes, research, data analysis, creating marketing and promotion models, improving Springcontacts.com, and developing new features and functionality within Springcontacts.com.

5. What Personal Data Do We Collect From You?

We have set out in the tables below the categories of personal data we collect and use about you:

Personal data collected when you sign up for Springcontacts.com.

6. Data Retention and Deletion.

We keep your
personal data only as long as necessary to provide you with
Springcontacts.com and for legitimate and essential business purposes,
such as maintaining the performance of Springcontacts.com, making
data-driven business decisions about new features and offerings,
complying with our legal obligations, and resolving disputes. We keep
some of your personal data for as long as you are a user of
Springcontacts.com.

If you request, we will delete or anonymize your personal data so that
it no longer identifies you, unless, we are legally allowed or required
to maintain certain personal data, including situations such as the
following:

• If there is an unresolved issue relating to your account, such as an
  outstanding credit on your account or an unresolved claim or dispute we
  will retain the necessary personal data until the issue is resolved;

• Where we are required to retain the personal data for our
  legal, tax, audit, and accounting obligations, we will retain the
  necessary personal data for the period required by applicable law;
  and/or,
• Where necessary for our legitimate business interests such as fraud prevention or to maintain the security of our users.

7. Keeping Your Personal Data Safe.

We are committed to protecting our users’ personal data. We implement
appropriate technical and organizational measures to help protect the
security of your personal data; however, please note that no system is
ever completely secure. We have implemented various policies including
pseudonymization, encryption, access, and retention policies to guard
against unauthorized access and unnecessary retention of personal data
in our systems.

Your password protects your user account, so we encourage you to use a
unique and strong password, limit access to your computer and browser,
and log out after having used Springcontacts.com.

8. What Do We Do With Your Personal Data?

When you
purchase something from our marketplace, as part of the buying and selling
process, we collect the personal information you give us such as your
name, address and email address.

When you register an account,we
also automatically receive your computer’s internet protocol (IP)
address in order to provide us with information that helps us learn
about your browser and operating system.

With your permission we may send you emails about our store, new products and other updates via email.

We have set out in the table below the reasons why we
process your personal data, the associated legal basis we rely upon to
legally permit us to process your personal data, and the categories of
personal data used for these purposes: 

9. Age of Consent

By
using this site, you represent that you are at least the age of
majority in your state or province of residence, or that you are the age
of majority in your state or province of residence and you have given
us your consent to allow any of your minor dependents to use this site.

Springcontacts.com is not directed to children under the age of 13
years. However, in some countries, stricter age limits may apply under
local law.

We do not knowingly collect personal data from children under 13 years
or under the applicable age limit (the “Age Limit”). If you are under
the Age Limit, please do not use Springcontacts.com, and do not provide
any personal data to us.

If you are a parent of an under-age child and become aware that
your child has provided personal data to Springcontacts.com, please
contact us using the Support Center, to request exercise of
your applicable rights.

If we learn that we have collected the personal data of a child under
the age of 13 years, we will take reasonable steps to delete the
personal data. This may require us to delete the Springcontacts.com
account which was registered  for that child.

10. Consent for Use

How do you get my consent?

When
you provide us with personal information to complete a transaction,
verify your credit card, place an order, arrange for a delivery or
return a purchase, we imply that you consent to our collecting it and
using it for that specific reason only.

If we ask for your
personal information for a secondary reason, like marketing, we will
either ask you directly for your expressed consent, or provide you with
an opportunity to say no.

How do I withdraw my consent?

If,
after you opt-in, you change your mind, you may withdraw your consent
for us to contact you at anytime by notifying us via the Support Center,  or mailing us at:

Springcontacts.com 

P.O. Box 2558

Blue Jay, CA USA 92317

11. Information We May Share and Disclosure

12. Payments

All direct payment gateways adhere to the standards set by PCI-DSS as
managed by the PCI Security Standards Council, which is a joint effort
of brands like Visa, MasterCard, American Express and Discover.  PCI-DSS
requirements help ensure the secure handling of credit card information
by our store and its service providers.

If you choose a direct
payment gateway to complete your purchase, then your credit card data
may be stored. It is encrypted through the Payment Card Industry Data
Security Standard (PCI-DSS). Your purchase transaction data is stored
only as long as is necessary to complete your purchase transaction.
After that is complete, your purchase transaction information is
deleted.

13. Third Party Services

In
general, the third-party providers used by us will only collect, use
and disclose your information to the extent necessary to allow them to
perform the services they provide to us.

However, certain
third-party service providers, such as payment gateways and other
payment transaction processors, have their own privacy policies in
respect to the information we are required to provide to them for your
purchase-related transactions.

For these providers, we recommend
that you read their privacy policies so you can understand the manner in
which your personal information will be handled by these providers.

In
particular, remember that certain providers may be located in or have
facilities that are located a different jurisdiction than either you or
us. So if you elect to proceed with a transaction that involves the
services of a third-party service provider, then your information may
become subject to the laws of the jurisdiction(s) in which that service
provider or its facilities are located.

As an example, if you are
located in Canada and your transaction is processed by a payment
gateway located in the United States, then your personal information
used in completing that transaction may be subject to disclosure under
United States legislation, including the Patriot Act.

Once you
leave our store’s website or are redirected to a third-party website or
application, you are no longer governed by this Privacy Policy or our
website’s Terms of Service.

Links:  When you click on links on
our store, they may direct you away from our site. We are not
responsible for the privacy practices of other sites and encourage you
to read their privacy statements.

14. Security

To
protect your personal information, we take reasonable precautions and
follow industry best practices to make sure it is not inappropriately
lost, misused, accessed, disclosed, altered or destroyed.

If you
provide us with your credit card information, the information is
encrypted using secure socket layer technology (SSL) and stored with a
AES-256 encryption.  Although no method of transmission over the
Internet or electronic storage is 100% secure, we follow all PCI-DSS
requirements and implement additional generally accepted industry
standards.

15. Cookies

 Cookies may be periodically used.  If cookies are in use, our site will display an acknowledgement to you so you that
you can choose if you want to Accept or not. Also, we allow you to consent to under preferences on the acknowledgement which cookies to opt-into such as Analytics & Statistics Cookies and/or Marketing & Re-targeting Cookies.

16. Changes to this Privacy Policy

We
reserve the right to modify this privacy policy at any time, so please
review it frequently. Changes and clarifications will take effect
immediately upon their posting on the website. If we make material
changes to this policy, we will notify you here that it has been
updated, so that you are aware of what information we collect, how we
use it, and under what circumstances, if any, we use and/or disclose it.

If
our store is acquired or merged with another company, your information
may be transferred to the new owners so that we may continue to sell
products to you.

17. Questions

If
you would like to: access, correct, amend or delete any personal
information we have about you, register a complaint, or simply want more
information, contact our Privacy Compliance Officer at
[email protected] or by mail at:

Springcontacts.com

P.O. Box 2558

Blue Jay CA USA 92317

Re: Privacy Compliance